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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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ann Pruitt

November 2, 2026

5  out of  5
rating by ann Pruitt
"Amber was extremely knowledgeable and fast. She provided a quote for the insurance required by my son’s apartment complex that was less than the apartment charges to provide coverage. If you are a student or parent of a University of Alabama needing insurance, I highly recommend this agency."
We responded:
"Thank you so much for the 5 stars, Ann! We truly appreciate your feedback and are always happy to help whenever you need us. "
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Ketha Henderson

October 28, 2026

5  out of  5
rating by Ketha Henderson
"Mills was great and made this process very smooth. He’s very knowledgeable."
We responded:
"Thank you so much for the 5 stars, Ketha! We really appreciate your support and are happy to hear your experience with Mills went great! If you ever need anything, feel free to reach out anytime. "
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John Barry Sullivan

October 27, 2026

5  out of  5
rating by John Barry Sullivan
"I had an excellent experience. Amber was very knowledgeable and helpful. I would highly recommend."
We responded:
"We’re so happy to hear you had a great experience - thank you for the wonderful 5-star review! We’d love to help anytime you need us down the road. "
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Joy G

October 26, 2026

5  out of  5
rating by Joy G
"Worked with Mills and he was a pleasant guy. Easy to work with, made sure I understood everything, was patient as i had my kids with me and was understanding too. Made sure I got maximum saving in my auto and rental insurance. I liked the overall experience."
We responded:
"Wow - thank you for the amazing 5-star review! It means a lot to our team (and Mills!) here in Tuscaloosa to know you had such a great experience with us. "
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EDWARD BISHOP

October 14, 2026

5  out of  5
rating by EDWARD BISHOP
"Well, I've been on a fixed income for a while, and I had Farmers Insurance for a number of years—probably more than ten. But every year, my insurance rates just kept going up. My Progressive auto insurance kept going up too, while my fixed income stayed the same. It just wasn't keeping up with the rising costs.

Eventually, I got priced out. So I went to State Farm, and they gave me a quote that was noticeably lower. When I bundled my auto and homeowners insurance, I ended up paying about the same total for both policies as I had been paying Farmers for just one. And if there's any changes I will update."
We responded:
"We’re so happy to hear you had a great experience - thank you for the wonderful 5-star review! We’d love to help anytime you need us down the road. "
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Christina South

October 14, 2026

5  out of  5
rating by Christina South
"Will did a great job"
We responded:
"Thank you so much for the 5 stars, Christina! We really appreciate your support. If you ever need anything, feel free to reach out anytime. "
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Ada Louise Hunter

October 5, 2026

5  out of  5
rating by Ada Louise Hunter
"Trace was very helpful!"
We responded:
"Wow - thank you for the amazing 5-star review! It means a lot to our team here in Tuscaloosa to know you had such a great experience with us. "
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Kelly Hartley

September 29, 2026

5  out of  5
rating by Kelly Hartley
"Mills, was awesome! He answered the million questions I had! He was very patient, polite & absolutely very helpful! I greatly appreciate everything that he done to get us a good rate & discounts and still have great coverage! The best customer service I’ve had in a LONG time! I normally don’t recommend people but if you’re looking for insurance. I recommend talking to this guy right here!!!! Thank you for all your help Mills!!!!"
We responded:
"Thanks so much for the 5 stars! We really appreciate your support - it means a lot to all of us here on Keith Aldridge’s team. "
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La’Rouge

September 22, 2026

5  out of  5
rating by La’Rouge
"Great Customer Service..🌸"
We responded:
"La’Rouge, thank you so much for the 5-star rating! If you ever have questions or need assistance, our team is always here to help. "
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arkeshia guyton

September 22, 2026

5  out of  5
rating by arkeshia guyton
"I just want to acknowledge Will Stelt! Will went above & beyond to ensure my need were met! I was having issues online with purchasing auto insurance, Will called me & took care of the issue. His customer service was top tier from the beginning to end!"
We responded:
"Thanks so much for the amazing review, arkeshia! We really appreciate your support here in Tuscaloosa. Just reach out anytime if you need us - we’re here for you. "
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Ahmad Tamari

September 17, 2026

5  out of  5
rating by Ahmad Tamari
"I recently moved to Tuscaloosa, and needed to switch my insurance from out of state, Mills helped me with this very quickly and got me a better quote than what I already had, despite other agencies asking for a much higher rate. He was very respectful and knowledgeable."
We responded:
"Thank you so much for the 5 stars, Ahmad! We truly appreciate your feedback and are always happy to help whenever you need us. "
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Kristi Keenum

September 10, 2026

5  out of  5
rating by Kristi Keenum
"Amazing service and got my policy cheaper that anyone i could find."
We responded:
"Thanks so much for the 5 stars! We really appreciate your support - it means a lot to all of us here on Keith Aldridge’s team. "
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Dianne Nichols

September 8, 2026

5  out of  5
rating by Dianne Nichols
"Very polite young man. I told him exactly what I needed and he got it done in a very timely manner.
He acted as if he was just talking to one of his friends….and I truly appreciated that."
We responded:
"We really appreciate your 5-star review! Providing great service is always our goal, and we’re so happy to know we met your expectations. "
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scott bush

August 21, 2026

5  out of  5
rating by scott bush
"I had a fantastic experience with Amber at State Farm Insurance! She was incredibly knowledgeable, attentive, and helped me find the best coverage for my needs. Her professionalism and friendly demeanor made the process stress-free. I highly recommend Amber for anyone looking for top-notch insurance service!"
We responded:
"Thank you for the 5-star review of Keith Aldridge’s team - we really appreciate your kind words! "
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Zayed Riam

August 18, 2026

5  out of  5
rating by Zayed Riam
"The agent (Mills) was friendly and easy to talk to."
We responded:
"Zayed, it means so much to hear you had such a great experience with us.  Thank you for sharing this feedback! - Keith Aldridge and Team "
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Goose

August 17, 2026

5  out of  5
rating by Goose
"Wonderful experience with Keith! He truly made insurance shopping a breeze!"
We responded:
"Hi Goose, we really appreciate your review! We’re so glad you had such a positive experience with my team and I here in Tuscaloosa.  If you ever need help, we are just a phone call away!  - Your State Farm Agent, Keith Aldridge "
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Terrell Williams

August 8, 2026

5  out of  5
rating by Terrell Williams
"Very helpful and great customer service ask for Keith Aldridge"
We responded:
"Thanks so much for the amazing review, Terrell! We really appreciate your support here in Tuscaloosa. Just reach out anytime if you need us - we’re here for you. "
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William Schweer

July 27, 2026

5  out of  5
rating by William Schweer
"The girl that called me last week, Amber, was a very pleasant and knowledgeable person who was very professional and gave me a lot of very good information! She did a fantastic job explaining all the details of auto and homeowners plans to me and I will likely call back and speak to her about these plans further. She did a terrific job and is a wonderful person to talk to on the phone!"
We responded:
"Thank you for the 5-star review, William! We’re proud to serve the Tuscaloosa community and truly appreciate your support. "
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Robin

July 21, 2026

5  out of  5
rating by Robin
"The office manager, Amber is always professional, knowledgeable, and incredibly responsive. She makes the claims process and communication smooth, keep everyone informed, and genuinely care about providing excellent customer service. It’s refreshing to work with someone who is organized, dependable, and willing to go the extra mile to help clients and business partners alike. I highly recommend this office to anyone looking for an insurance team that truly puts people first."
We responded:
"We’re so happy to hear you had a great experience - thank you for the wonderful 5-star review! We’d love to help anytime you need us down the road. "
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Emily Skelton

July 21, 2026

5  out of  5
rating by Emily Skelton
"I can’t say enough good things about Amber at Keith’s office! She is the kind of person who truly goes above and beyond for her clients. She is professional, knowledgeable, incredibly responsive, and always willing to take the time to answer questions and explain things clearly.

Insurance can be confusing, but she makes the entire process feel easy. Whether it’s handling policy changes, resolving issues, or finding the best solutions, she approaches everything with patience, kindness, and genuine care. You can tell she takes pride in her work and values every customer.

Excellent customer service is hard to find these days, and she consistently exceeds expectations. If every business had someone like her running the office, the world would be a much better place. I highly recommend this agency because of the exceptional service she provides!"
We responded:
"Thanks so much for the 5 stars! We really appreciate your support - it means a lot to all of us here on Keith Aldridge’s team. "
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Aaron Johnson

July 13, 2026

5  out of  5
rating by Aaron Johnson
"Excellent State Farm Agent! Fast, polite, friendly and efficient! I was setup in minutes as I was relocating to the area. I would highly recommend calling this agent specifically!"
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Charles Coleman

July 10, 2026

5  out of  5
rating by Charles Coleman
"Outstanding and very true person to talk to Mills Smith"
We responded:
"Thank you for the fantastic review, Charles! We are always here to help with your insurance needs here in Tuscaloosa . "
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James Coons

July 9, 2026

5  out of  5
rating by James Coons
"Very great, professional, helpful, and great personality with our agent"
We responded:
"James, thank you for the fantastic rating! We are committed to delivering honest insurance information and reliable service, and we are glad that came through in your experience. "
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Carlos Carroll

July 2, 2026

5  out of  5
rating by Carlos Carroll
"State Farm Tuscaloosa is great, I got a fantastic rate with Mills’ help, so much better than the competitors!"
We responded:
"We genuinely appreciate your 5-star review. It is our goal to provide high-quality insurance services, and we are happy to know that we met your expectations! "
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Shelby Rice

June 29, 2026

5  out of  5
rating by Shelby Rice
"I added on a life policy with Mills. He was super friendly and made the process extremely easy. 100% recommend him!"
We responded:
"Thanks so much for the fantastic rating, Shelby! We are so glad you had a positive experience with us here on State Farm Agent Keith Aldridge’s Team. If there is anything we can do for you in the future, just give us a shout! "